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Home»Console»Xbox»Xbox One Not Reading Disc: Comprehensive Solutions Guide
Xbox

Xbox One Not Reading Disc: Comprehensive Solutions Guide

RobertBy Robert18th April 2023No Comments4 Mins Read
Contents hide
1 [List of Solutions]
2 [Reddit Solutions]
3 1. Change Power Modes and Power Cycle the Console
4 2. Reposition Your Console
5 3. Reset the Xbox One Operating System
6 4. Check the Game Disc for Damage
7 5. Test Another Disc
8 6. Clean the Components
9 7. Clear Persistent Storage
10 8. Update and Restart Your Xbox One
11 9. Move Your Xbox One
12 10. Perform a Full Shutdown
13 11. Check for Foreign Objects
14 12. Replace Laser Reader or BD-ROM Drive (For Experts)
15 13. Repair Services and Extended Warranties
15.1 Reddit Solutions
15.2 1. Hold the Disc and Delay Insertion
15.3 2. Hold the Power Button for 5 Seconds
15.4 3. Tilt the System Back

[List of Solutions]

  • Change Power Modes and Power Cycle the Console
  • Reposition Your Console
  • Reset the Xbox One Operating System
  • Check the Game Disc for Damage
  • Test Another Disc
  • Clean the Components
  • Clear Persistent Storage
  • Update and Restart Your Xbox One
  • Move Your Xbox One
  • Perform a Full Shutdown
  • Check for Foreign Objects
  • Replace Laser Reader or BD-ROM Drive (For Experts)
  • Repair Services and Extended Warranties

[Reddit Solutions]

  • Hold the Disc and Delay Insertion
  • Hold the Power Button for 5 Seconds
  • Tilt the System Back

1. Change Power Modes and Power Cycle the Console

First, change the power mode settings on your Xbox One.

Change power modes on your Xbox One

Next, power cycle your console by following these steps:

Press and hold the Xbox button on the console for 10 seconds until it turns off.

Unplug the power cord from the back of the console and wait for 30 seconds.

Plug the power cord back in and press the Xbox button on the console to turn it on.

power cycle xbox one

2. Reposition Your Console

Ensure your Xbox One is placed horizontally on a flat, stable surface. Avoid placing the console vertically, as this may cause disc reading issues.

Xbox One horizontal position

3. Reset the Xbox One Operating System

Resetting the Xbox One operating system can help resolve disc reading issues. Follow these steps to reset your console:

Press the Xbox button on your controller to open the guide.

Go to ‘Profile & system’ > ‘Settings’ > ‘System’ > ‘Console info.’

Select ‘Reset console.’

Choose ‘Reset and keep my games & apps.’

Reset Xbox One operating system

4. Check the Game Disc for Damage

Examine the disc for visible damage, such as scratches, smudges, or dust. Clean the disc gently with a soft, lint-free cloth, wiping from the center outward.

Cleaning game disc

5. Test Another Disc

Try using another game disc to determine if the issue is specific to the disc or the console itself.

Test another disc on Xbox One

6. Clean the Components

Dust and debris buildup can cause disc reading problems. Clean your Xbox One’s ventilation and disc drive using a can of compressed air.

Clean Xbox One components

7. Clear Persistent Storage

Clearing the persistent storage can help fix disc reading issues:

Press the Xbox button on your controller to open the guide.

Go to ‘Profile & system’ > ‘Settings’ > ‘Devices & connections’ > ‘Blu-ray.’

Select ‘Persistent storage’ and then ‘Clear persistent storage.’

Clear persistent storage Xbox One

8. Update and Restart Your Xbox One

Check for system updates and restart your console to fix potential disc reading issues:

Press the Xbox button on your controller to open the guide.

Go to ‘Profile & system’ > ‘Settings’ > ‘System’ > ‘Updates & downloads’.

Select ‘Check for updates’ and install any available updates.

Restart your console.

9. Move Your Xbox One

Ensure your Xbox One is placed in a well-ventilated area with enough space around it. Avoid placing it near heat sources or in an enclosed space.

Proper Xbox One placement

10. Perform a Full Shutdown

Perform a full shutdown to help resolve disc reading issues:

Press the Xbox button on your controller to open the guide.

Go to ‘Profile & system’ > ‘Settings’ > ‘General’ > ‘Power mode & startup.’

Select ‘Full shutdown.’

Perform a full shutdown on Xbox One

11. Check for Foreign Objects

Ensure no foreign objects are inside the disc drive. Use a flashlight to inspect the drive and carefully remove any debris using a pair of tweezers.

Check Xbox One disc drive for foreign objects

12. Replace Laser Reader or BD-ROM Drive (For Experts)

If none of the above solutions work, you might need to replace the laser reader or BD-ROM drive. This process is complex and should only be attempted by experts or professionals.

Replace Xbox One laser reader or BD-ROM drive

13. Repair Services and Extended Warranties

Consider using professional repair services or an extended warranty to protect your Xbox One from future issues.

Xbox One repair services and extended warranties

Reddit Solutions

1. Hold the Disc and Delay Insertion

Some Reddit users suggest holding the disc for half a second before letting it go completely. This allows the disc to enter the drive, forcefully resolving the issue.

2. Hold the Power Button for 5 Seconds

Press and hold the power button on your console for 5 seconds, then turn it on again. This may help fix disc reading problems.

Hold the power button for 5 seconds Xbox One

3. Tilt the System Back

Tilting the front of the Xbox One back slightly may help the disc slide in more quickly, fixing disc reading issues.

Tilt Xbox One system back

Robert
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Robert Borowski is passionate about blogging and wants to share knowledge with others. His passion, dedication, and quick decision-making quality make him stand from others.

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