Table of Contents
Verify the integrity of game files
Update graphics card driver
Run Civilization 5 in compatibility mode
Install DirectX
Perform a clean boot
Update your BIOS
Uninstall display driver
Install Microsoft Visual C++ 2015
Run the game in offline mode
Make sure your Steam client is up to date
Run the game in windowed mode and turn off anti-aliasing
Check the integrity of the game or cache files
Reddit Solution: Change DNS settings
Verify the Integrity of Game Files
Launch Steam
Go to Library
Right-click on Civilization 5
Click on Properties
Navigate to the Local Files tab
Click on “Verify Integrity of Game Files”
Update Graphics Card Driver
Visit the website of your graphics card manufacturer (NVIDIA, AMD, or Intel)
Search for the latest driver for your specific graphics card model
Download and install the driver
Restart your computer
Run Civilization 5 in Compatibility Mode
Right-click on the Civilization 5 executable file (Civ5.exe)
Click on Properties
Navigate to the Compatibility tab
Check the box next to “Run this program in compatibility mode for:”
Choose Windows 7 or Windows 8 from the dropdown menu
Click on Apply and then OK
Install DirectX
Visit the Microsoft DirectX download page
Download the DirectX installer
Run the installer and follow the on-screen instructions
Restart your computer
Perform a Clean Boot
Press the Windows key + R
Type “msconfig” and press Enter
Navigate to the Services tab
Check the box next to “Hide all Microsoft services”
Click on “Disable all”
Navigate to the Startup tab
Click on “Open Task Manager”
Disable all startup items
Close Task Manager and click OK in the System Configuration window
Restart your computer
Update your BIOS
Visit your motherboard manufacturer’s website
Search for the latest BIOS update for your specific motherboard model
Download the update and follow the instructions provided by the manufacturer
Uninstall Display Driver
Press the Windows key + X
Click on Device Manager
Expand the “Display adapters” category
Right-click on your graphics card
Click on “Uninstall device”
Restart your computer
Install Microsoft Visual C++ 2015
Visit the Microsoft Visual C++ 2015 download page
Download the installer for your system (32-bit or 64-bit)
Run the installer and follow the on-screen instructions
Restart your computer
Run the Game in Offline Mode
Launch Steam
Click on “Steam” in the top left corner
Select “Go Offline”
Click on “Restart in Offline Mode”
Launch Civilization 5
Make sure your Steam Client is up to Date
Launch Steam
Click on “Steam” in the top left corner
Select “Check for Steam Client Updates”
If an update is available, Steam will automatically download and install it
Restart Steam after the update is complete
Run the Game in Windowed Mode and Turn Off Anti-aliasing
Launch Civilization 5
Click on “Options” in the main menu
Navigate to the “Video” tab
Check the box next to “Windowed Mode”
Set “Anti-Aliasing” to “Off” or “None”
Click on “Apply” and then “OK”
Check the Integrity of the Game or Cache Files
Follow the same steps as in Solution 1 (Verify the integrity of game files)
Reddit Solution: Change DNS settings
On your PlayStation 4, navigate to “Settings”
Select “Network”
Choose “Set Up Internet Connection”
Pick “Use Wi-Fi” or “Use a LAN Cable” depending on your connection
Select “Custom”
Follow the on-screen instructions until you reach the “DNS Settings” screen
Choose “Manual”
Set DNS 1 to “165.227.83.145” and DNS 2 to “192.241.221.79”
Complete the setup and restart your PlayStation 4
Conclusion
These solutions should help resolve the issue of Civilization 5 crashing on startup. If you still experience problems, consider reaching out to the game’s support team or visiting online forums for additional assistance.
